Terms of service

Thank you for visiting Jerane.shop (the "Site"). These Terms of Service ("Terms") govern your access to and use of the Site, operated by JERANE TRADING LIMITED ("we", "our", "us"). By accessing or using the Site, you agree to be bound by these Terms.

1. General Information

•Business Name: JERANE TRADING LIMITED

•Company Number: 16836028

•Business Address: 85 Great Portland Street, London, England, W1W 7LT

2. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not use the Site in any way that could damage, disable, overburden, or impair the operation of the Site or interfere with any other party's use of the Site.

3. Account Registration

If you create an account on the Site, you agree to:

•Provide accurate, current, and complete information

•Maintain and promptly update your account information

•Be responsible for all activities that occur under your account

We reserve the right to suspend or terminate accounts at our discretion, including in cases where these Terms are violated.

4. Orders and Payments

All orders placed on Jerane.shop are subject to acceptance and product availability.

By placing an order, you confirm that:

•You are legally capable of entering into binding contracts

•You are authorized to use the payment method provided

Prices, product descriptions, promotions, and availability may change at any time without prior notice.

5. Returns and Refunds

Our Return & Refund Policy explains how returns and refunds are handled. By placing an order, you agree to the terms outlined in our refund policy.

6. Intellectual Property

All content on the Site, including text, graphics, logos, images, product descriptions, and software, is the property of JERANE TRADING LIMITED or its content suppliers and is protected by intellectual property and copyright laws.

You may not reproduce, distribute, modify, or otherwise use any content from the Site without prior written permission.

7. Prohibited Conduct

When using the Site, you agree that you will not:

•Use the Site in any manner that could harm the Site, its users, or third parties

•Attempt to gain unauthorized access to any part of the Site or related systems

•Violate any applicable laws or regulations

•Upload or transmit harmful code, viruses, or malware

8. Limitation of Liability

To the fullest extent permitted by law, JERANE TRADING LIMITED shall not be liable for any indirect, incidental, consequential, or punitive damages arising from:

•Your use of the Site

•Your inability to use the Site

•Any products purchased through the Site

9. Indemnification

You agree to indemnify, defend, and hold harmless JERANE TRADING LIMITED, its directors, officers, employees, affiliates, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

•Your breach of these Terms

•Your misuse of the Site

•Your violation of any applicable law or regulation

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales, without regard to conflict of law principles.

11. Changes to These Terms

We may update or modify these Terms from time to time. When we do, the "Last updated" date at the top of this page will be revised.

Your continued use of the Site after any changes indicates your acceptance of the updated Terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

•Business Name: JERANE TRADING LIMITED

•Email: support@jerane.shop

•Address: 85 Great Portland Street, London, England, W1W 7LT

3. Privacy Policy

Last updated: July 2026

This Privacy Policy describes how JERANE TRADING LIMITED ("we", "our", "us") collects, uses, and discloses your personal information when you visit, use, or make a purchase from Jerane.shop (the "Site").

Personal Information We Collect

We may collect or process personal information that you provide directly to us when you:

•Create an account or place an order

•Contact us for customer support

•Subscribe to newsletters or marketing communications

•Interact with our website or services in other ways

Types of personal information we collect may include:

•Contact details (name, email address, billing address, shipping address)

•Transaction information (products purchased, order details, payment confirmation)

•Communication data (messages, inquiries, or feedback sent to us)

•Device and usage information (IP address, browser type, device type, pages visited, and interaction data)

How We Use Your Personal Information

We use your personal information to:

•Process and fulfil your orders

•Provide customer support and respond to inquiries

•Communicate with you about orders, products, or services

•Improve and personalise your shopping experience

•Detect and prevent fraudulent or unauthorized activities

•Comply with legal obligations and enforce our policies

How We Share Your Personal Information

We may share your personal information with trusted third parties when necessary, including:

•Service providers that help operate our website and fulfil orders (such as hosting providers like Shopify and delivery partners)

•Payment processors to securely process transactions

•Marketing partners if you consent to receive promotional communications

•Legal authorities or regulators when required by law or to protect our legal rights

We only share the minimum amount of information necessary for these purposes.

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to automatically collect certain information when you visit the Site.

This may include:

•IP address

•Browser type

•Device information

•Pages viewed and interactions on the website

These technologies help us improve website functionality, understand user behavior, and provide a better shopping experience.

You can control or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. These websites operate independently and have their own privacy policies.

We are not responsible for the privacy practices or content of third-party websites, and we recommend reviewing their privacy policies before providing personal information.

Security of Your Information

We take reasonable administrative, technical, and physical safeguards to protect the personal information you provide against loss, theft, misuse, unauthorized access, disclosure, or alteration.

However, no method of transmission over the internet or electronic storage can be guaranteed to be 100% secure.

International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including where our service providers operate (e.g., Shopify processes data in the US and Canada).

These transfers are conducted in accordance with applicable data protection laws and appropriate safeguards.