Privacy policy

Last updated: July 27, 2026

This Privacy Policy describes how JERANE TRADING LIMITED ("we", "our", "us") collects, uses, and discloses your personal information when you visit, use, or make a purchase from Jerane.shop (the "Site").

Personal Information We Collect

We may collect or process personal information that you provide directly to us when you:

•Create an account or place an order

•Contact us for customer support

•Subscribe to newsletters or marketing communications

•Interact with our website or services in other ways

Types of personal information we collect may include:

•Contact details (name, email address, billing address, shipping address)

•Transaction information (products purchased, order details, payment confirmation)

•Communication data (messages, inquiries, or feedback sent to us)

•Device and usage information (IP address, browser type, device type, pages visited, and interaction data)

How We Use Your Personal Information

We use your personal information to:

•Process and fulfil your orders

•Provide customer support and respond to inquiries

•Communicate with you about orders, products, or services

•Improve and personalise your shopping experience

•Detect and prevent fraudulent or unauthorized activities

•Comply with legal obligations and enforce our policies

How We Share Your Personal Information

We may share your personal information with trusted third parties when necessary, including:

•Service providers that help operate our website and fulfil orders (such as hosting providers like Shopify and delivery partners)

•Payment processors to securely process transactions

•Marketing partners if you consent to receive promotional communications

•Legal authorities or regulators when required by law or to protect our legal rights

We only share the minimum amount of information necessary for these purposes.

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to automatically collect certain information when you visit the Site.

This may include:

•IP address

•Browser type

•Device information

•Pages viewed and interactions on the website

These technologies help us improve website functionality, understand user behavior, and provide a better shopping experience.

You can control or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. These websites operate independently and have their own privacy policies.

We are not responsible for the privacy practices or content of third-party websites, and we recommend reviewing their privacy policies before providing personal information.

Security of Your Information

We take reasonable administrative, technical, and physical safeguards to protect the personal information you provide against loss, theft, misuse, unauthorized access, disclosure, or alteration.

However, no method of transmission over the internet or electronic storage can be guaranteed to be 100% secure.

International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including where our service providers operate (e.g., Shopify processes data in the US and Canada).

These transfers are conducted in accordance with applicable data protection laws and appropriate safeguards.